- Identification: firstly, I should type my account number and password, then I can log in my QQ zone.When I browsing my QQ zone, it can show my detail in page, such as name, age and gender.
In the YouTube should have account and password to enter. When I enter my page, I can obtain some information about myself. For example, my birthday and phone number.
- Individualisation: After logging in my QQ zone,I can browsing the states of my friends and comments each other. In the right side, it is using notice my friends’ birthday for me. Sometimes, it pops up some news which I have attention recently.
When I log in my YouTube, it show me what I watched and what I interested recently. This is very convenience me to continue watch the video which I was not finished.
- Interaction: When I have problem, I can advise to QQ zone and let them process and give me feedback. By this way, QQ zone can fix and improve it immediately.
For solving problem and improving their system, YouTube offer the place which customers can give their advises.
- Integration: QQ zone provides many subjects I can use directly, such as music, photos and journal. These subjects help me to remember what I like, what I upload and what I write.
YouTube has offer many functions in order to classify games, movies and music for me. If I want to watch a movies, just find it from catalogs. It makes me feel very considerable.
- Integrity: QQ zone provides the policy of safety and privacy for me, it protects my privacy cannot be stolen by other people.
YouTube provides policies for making sure to protect my privacy and safety, also show me the videos how they operate these functions. It makes me feel very comfortable.
Emarketingjp, 2014, https://emarketingjp.wordpress.com/2014/08/31/peppers-and-rogers-5-is/